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Trade Practices and Consumer Protection

Mitigating Risks in Trade Practices & Consumer Law

Safeguarding Your Business and Customers

Adhering to trade practices & consumer protection laws is essential for maintaining trust, avoiding disputes, and fostering a strong reputation. Foye Legal provides expert legal advice to businesses in NSW, ensuring compliance with the Australian Consumer Law (ACL) and related regulations. From preventing misleading conduct to managing product liability, we help businesses navigate these critical areas with confidence

Misleading and Deceptive Conduct

Under the Australian Consumer Law (ACL), businesses must avoid making false or misleading claims about their products or services. Foye Legal provides advice on compliance with advertising & promotional laws, helping you communicate clearly and truthfully to your customers while avoiding legal risks.

Consumer Rights and Guarantees

The ACL provides consumers with rights and guarantees regarding the quality, safety, and performance of goods and services. We help businesses understand and meet these obligations, ensuring your policies and practices align with the law and avoid disputes.

Product Liability and Recalls

If a product is found to be unsafe or defective, it can lead to liability claims or mandatory recalls. Foye Legal provides guidance on managing product recalls & addressing liability issues, ensuring compliance with legal standards while protecting your business’s reputation.

Unfair Contract Terms

Unfair contract terms that create an imbalance between parties in standard form contracts are prohibited under the ACL. Foye Legal reviews and drafts contracts to ensure they are fair, enforceable, and compliant with Australian law, reducing the risk of disputes.

We’re in this together

Whatever stage of your business, you need the right lawyer by your side. If you’re looking to start a business, expand or you need support to get back on track, Foye Legal are ready and willing to ensure your business is covered.

WorkingWith Your Lawyer: Your Essential Toolkit

Seeking legal assistance early gives you control over your situation, helping you avoid complications and manage costs effectively. This guide provides practical tips, checklists, and key insights to help you confidently navigate legal processes to secure the best possible outcome.

What To Expect From Your First Consultation With Us

Your first consultation is vital in safeguarding your interests and laying the foundation for the best possible outcome. At Foye Legal, we value the trust you place in us and are committed to providing clarity, strategy and unwavering support from day one.

Trade practices & consumer protection

FAQs

Misleading or deceptive conduct includes making false claims, omitting key information, or using language that could mislead a reasonable person. Even unintentional misrepresentation can breach the ACL.

Consumer guarantees are rights provided to customers under the ACL, such as guarantees of acceptable quality, fitness for purpose, and correspondence with descriptions. Businesses must honor these guarantees and provide remedies when goods or services do not meet these standards.

If a product recall is necessary, businesses must notify the Australian Competition and Consumer Commission (ACCC), communicate with affected customers, and take steps to remove the product from the market. Foye Legal can guide you through this process to ensure compliance and minimise damage.

Review standard form contracts to identify terms that may be deemed unfair, such as those causing significant imbalance or unnecessary detriment. Foye Legal can draft and revise contracts to ensure compliance with the ACL and reduce risks.

Penalties for breaching the ACL can include fines of up to $10 million for corporations, $500,000 for individuals, and compensation orders for affected consumers. Ensuring compliance is essential to avoid these significant consequences.

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