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Consumer Law and Trade Practices

Navigating Australian Consumer Law. Protecting Your Reputation.

Protecting Your Business and Building Consumer Trust

Navigating consumer law is essential for maintaining trust and compliance in today’s competitive market, whether you’re addressing issues of misleading conduct, product liability, or advertising disputes.  Foye Legal provides expert legal support to businesses across NSW and Australia. Our tailored advice helps you meet the requirements of the Australian Consumer Law (ACL), protect your reputation, and resolve disputes effectively.

Breach of the Australian Consumer Law (ACL)

The Australian Consumer Law governs fair trading practices and provides rights to consumers regarding goods and services. Foye Legal assists businesses in understanding their obligations and resolving breaches, including disputes over warranties, refunds, and guarantees.

Misleading and Deceptive Conduct

Making false or misleading statements about your products or services can lead to significant penalties under the ACL. We help businesses ensure their advertising and marketing practices comply with the law and represent clients in disputes over alleged deceptive conduct.

Product Liability Claims

If a product is found to be defective or unsafe, businesses may face liability claims for harm caused to consumers. Foye Legal provides legal support & advice on managing these claims, including recalls, compensation, and defending against allegations of negligence.

False Advertising Disputes

Accurate advertising is critical to avoiding consumer disputes and regulatory action. Foye Legal provides guidance on ensuring your promotional materials comply with legal standards and assists in resolving disputes over false or misleading advertising.

We’re in this together

Protect your business and build lasting consumer trust with expert legal guidance. Contact Foye Legal today to ensure you meet your obligations under the ACL and handle disputes confidently and carefully.

WorkingWith Your Lawyer: Your Essential Toolkit

Seeking legal assistance early gives you control over your situation, helping you avoid complications and manage costs effectively. This guide provides practical tips, checklists, and key insights to help you confidently navigate legal processes to secure the best possible outcome.

What To Expect From Your First Consultation With Us

Your first consultation is vital in safeguarding your interests and laying the foundation for the best possible outcome. At Foye Legal, we value the trust you place in us and are committed to providing clarity, strategy and unwavering support from day one.

consumer law & trade practices

FAQs

A breach of the ACL can involve failure to meet consumer guarantees, false advertising, misleading conduct, or selling unsafe products. Remedies include refunds, replacements, or penalties for the business.

Penalties for misleading conduct can include fines of up to $10 million for corporations, $500,000 for individuals, and compensation orders for affected consumers.

If you receive a product liability claim, document the issue, assess the product’s compliance with safety standards, and consult a lawyer. Foye Legal can help you manage the claim and address any necessary recalls.

To comply with the ACL, ensure all claims in your advertising are accurate, substantiated, and not misleading. This includes avoiding exaggerated or false statements about your products or services.

Consumers are entitled to guarantees such as acceptable quality, fitness for purpose, and matching descriptions. They can seek remedies if goods or services fail to meet these guarantees.

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